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Achats via facture mobile
Bonsoir tt le monde voilà j aimerais effectuer des achats in application via ma facture mobile est ce possible?
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Mon numéro mobile
Hello, Can you have your full address in your profile so that I can verify and help you? Many thanks in advance!
Are you kidding me????
You have bothered me. I wrote that I applied Voo on 3th August, your technicians did not come to make installation and my address is wrong in your records. An email have reached me this afternoon and I am schoked. Installation appoinment is on 28th August and again again again again again my
Problème
Hello @lski0, There was a breakdown on the network in your area, everything is now in order.We apologize for the inconvenience.
Internet not working - working from home
Hello, as i don't speak French, the phone number for the Voo customers doesn't help me as i dont understand a thing (i tried).I have a problem with the internet, i don't have any connection and i need to work from home, for now i restarted my router more than 5 times and tried to disconnect the wire
Problème
Hi @brieyla :) As explained above, in order to get help in your situation, please contact 04/266.41.14 on weekdays between 8:30 am and 6 pm. I remain available.
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
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Hi alloja, I think I've done already both things. the first seems what was asked by @cosmos1999 Hi@denis_rossi, The two first things you can do are: check the signal levels on the web interface of your modem. There’s a step-by-step guide in French, b
No Ranging Response received - T3 time-out
Good morning,recentrly I'm having problems with the internet connection. More and more often the connection just drop during the day.When I was able to open the router page in the event log I noticed multiple CRITICAL messages "No Ranging Response received - T3 time-out".Just googling it there are t
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Solution acceptée
Hello cupcake20x12, Unfortunatly there isn't a specific option to get this information with La box .évasion. I found a little trick though... When your in the VOD catalogue, begin a search by typing "VOST". The results will show you the movies that a
voo films to rent
Hello Everybody, I would like to rent a film from the VOO catalogue and I don't know how to find out if the film is broadcast in English. When I look at the "bande d'annouce" it is always in French. Any help would be much appreciated. Thank you.
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Same here in ixelles
Souci de connexion internet
Nouvelle cliente depuis peu. Connexion instable toute la journée et pire encore aujourd'hui.
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Solution acceptée
Your signal levels are very good , thus it’s not the problem. Connect a pc in dhcp mode directly to the modem without your router and take a speed test in this configuration.
Slower internet 21 June (from average 107Mbps to 70Mbps)
In the month of June there were several internet interruptions, longest 1 hour and 22 min on Wednesday 12/6. I have daily small speedtest running, which started reporting remarkable slower speed since 21/6 of that month.I've a NET Wahoo subscription which gives 125Mbps, previously speeds average at
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Solution acceptée
No internet Evere 18/02
Hello, I live in Evere and there is no internet connection. It keeps blinking red. Is there an outage?
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Ma connexion Internet
Hello @MusicmanC7 There is indeed work in progress in your area. Normally, everything should be back to normal this afternoon. We apologize for any inconvenience.
Outage/Probleme connexion internet
Hello, is there an Internet outage? Customer number ********
Problème
Solution acceptée
Nouveau pack All in One à 85 € par mois pendant un an mais réduit à 6 mois
J'ai reçu un email vantant les avantages du "Nouveau pack All in One" à 85 € pendant un an. Je suis actuellement avec un abonnement Wahoo. Je suis passé à la boutique Voo où j'ai souscrit pour ce nouveau pack. Mais de retour chez moi, en relisant les termes du contrat que j'ai signé, je m'aperçois
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Mon abonnement VOO
Same for me as well in Auderghem...
Panne à 1160 Auderghem
Bonsoir.Depuis 19h15 panne internet, sur mon modem il y a le témoin DS qui clignote, les autre sont éteintes.Merci de régler cette situation.
Problème
Internet Connection issue in evere
Hi, Since Yesterday evening i have an issue with my internet connection, I restrated the modem and still internet is not working to connect my office network via VPN
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Ma connexion Internet
Hello @Kovacova, Have you contacted us in the meantime?Could you please indicate in your Forum profile, your mobile number and the name of the account holder of your order?
Placed a order on Voo.be but did not recieve E-mail as confirmation
Placed a order on Voo.be but did not recieve E-mail as confirmation
Question
Hello, Not the right place for the customer number it must be written only in your forum profile never in public. Thanks .
Installed the 1 Gbs but I have only 400 Mbs
Hello , Recently I installed the 1Gbs option, it was activated last week, and immediately I could measure speeds as 710 Mbs max. This week the installer came in order to upgrade the modem and since than, with the new Technicolor modem, I can barely arrive at 350-400 Mbs. I am in Woluwe Saint Pi
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in nomine Patris, et Filii, et Spiritus Sancti
Qui a réellement 200 Megas ici ?
Je voudrais savoir si vous avez reçu là nouvelle augmentation ?
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yes, but only in the afternoon.
Home connection in Arlon - Again
Now it's recurrent, everyday there's a connection problem at my house. During the weekend, when it worked, the speed was 30.3Mbps /10.4Mbps. Tee contracted speed is 200mbps...I'm thinking on changing the provider because this is really bad service.
Problème
Hallo, XENA c'est fait, merci d'avoir signalé ceci :) Amber Ik kan de status van de levering SIM-kaart controleren. Voel je vrij om je klantnummer in je profiel in te vullen.
E-mails ontvangen voor activatie simkaart met nieuwe nummer mag nog steeds geen simkaart ontvangen wat nu?
beste, ik heb een nieuw abonnement aangevraagd voor mij en mijne vriend op 31/12/2018 en heb al verschillende e-mails ontvangen voor activatie, enkel nog geen simkaarten ontvangen dus kan dan ook niet verder voor de activatie te doen met de pukcode? alvast bedankt voor jullie antwoord
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Solution acceptée
When will VOO offer 5G?
Hi , i'm a week new member of VOO , love the network but often have high ping. I hope this issue can be resolved? Also when will VOO costumers be able to use 5G ? I was roaming in Holland , befor i was mobile vikings , i had 5G in holland and with voo i do not.
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Mon abonnement VOOmobile
Hi,Can anyone tell me if a date is already planned for the access to the voo packs in the village of Stave and the low road in particular??thanks,rahulshaa.
rahulsaha
commenté
il y a 4 ans
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stabilité de la connexion
Ma connexion Voo semble être vachement instable cette semaine. Mardi, panne générale dans le village. Aujourd'hui de nouveau déconnexion du modem et perte d'Internet (vraiment super quand on est en télétravail)Pouvez-vous vérifier svp ?
Problème